Terms & Conditions

Important information about how this website operates and how your information is handled.

Website Terms

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use which, together with our Privacy Policy and Cookie Policy, govern IYE Global’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The terms on this page were last updated on 8th June 2026.

The use of this website is subject to the following terms of use

The term ‘IYE Global’, ‘IYE’, ‘Fraud Shield’, ‘us’ or ‘we’ refers to the owner of this website. The term ‘you’ refers to the user or viewer of our website.

IYE Global UK Ltd
Registered Office:
124 City Road
London
EC1V 2NX
United Kingdom

Registered In England & Wales: 15297636.
VAT Registration Number: 514 4568 91

IYE Global Ltd
Registered Office:
House of Francis
Room 303
Ile Du Port Mahe
Seychelles

Company Number: 216578

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics and written information. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Some images on this website have been sourced from royalty-free image websites.
All trademarks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Fraud Shield™ Terms and Conditions

1. Introduction

These Terms and Conditions govern the purchase, allocation, use and redemption of investigative reviews through the Fraud Shield™ website and client portal.

By purchasing a subscription, purchasing additional reviews, submitting a Service Request, or using the Fraud Shield™ platform, you confirm that you have read, understood and agreed to these Terms and Conditions.

Fraud Shield™ is operated by two associated companies — IYE Global UK Ltd and IYE Global Ltd (together, “IYE”) — providing fraud intelligence, enhanced due diligence, investigation support, counterparty risk assessment and related professional services.

Your contract is with a single one of these companies — your Contracting Entity — determined by where your business is based:

IYE Global UK Ltd is the Contracting Entity for clients based in the United Kingdom.
IYE Global Ltd is the Contracting Entity for clients based outside the United Kingdom.

Your Contracting Entity is identified during onboarding, shown on your invoices, and recorded on your client account. All payments are collected by your Contracting Entity through that company’s own payment facilities (see section 10). References to “IYE”, “we”, “us” or “our” in these Terms mean your Contracting Entity, except where the context requires otherwise.

These Terms apply in addition to any separate proposal, service agreement, statement of work, engagement letter, data processing agreement, confidentiality agreement or other written agreement entered into between IYE and the client. Where there is any conflict, the signed written agreement will take precedence.

2. Definitions

In these Terms:

“IYE”, “we”, “us” or “our” means your Contracting Entity — IYE Global UK Ltd or IYE Global Ltd, as applicable to you under section 1.

“Client”, “you” or “your” means the organisation, company, firm, institution or authorised representative purchasing or using Fraud Shield™.

“Contracting Entity” means the IYE company with which you contract, determined by your location as set out in section 1.

“Fraud Shield™” means the subscription-based, review-led intelligence and investigation service platform provided by IYE.

“Reviews” means the investigative service units allocated to a client account following purchase of a subscription or additional review package, and redeemed against Service Requests. (Reviews were previously referred to as “credits”; the two terms mean the same thing, and all references to credits in earlier versions of these Terms should now be read as references to Reviews.)

“Review Allocation” means the number of Reviews made available to your account under your subscription plan.

“Free Reviews” means Reviews granted to your account by IYE at its discretion as goodwill, which are held separately from your purchased Review Allocation (see section 6).

“Service Request” means any request submitted by a client for IYE to conduct a check, review, assessment, investigation, report, intelligence review or other related service.

“Subscription” means a recurring paid plan purchased by the client, which may include an annual or monthly Review Allocation.

“Top-Up” means a one-off purchase of additional Reviews outside the standard subscription allocation.

“Client Portal” means the secure online area through which clients may submit information, upload documents, view Review balances, access reports, manage requests and, where enabled, manage payment or subscription information.

“GoCardless” means the third-party Direct Debit and open-banking payment provider used by IYE to collect subscription payments and Top-Ups directly from a client’s bank account.

“Wise” means the bank-transfer payment method used by IYE to collect payment manually from clients in jurisdictions not covered by GoCardless.

“Direct Debit” means a bank-to-bank payment instruction authorised by the client and collected by IYE through GoCardless.

3. Business-to-Business Use

Fraud Shield™ is intended for business, professional, institutional and commercial use.

By purchasing Reviews or subscribing to Fraud Shield™, you confirm that you are acting on behalf of a business, company, partnership, institution, organisation or professional entity, and not as a consumer.

You further confirm that you have authority to enter into these Terms on behalf of the relevant organisation.

4. Nature of the Services

Fraud Shield™ provides intelligence-led risk assessment, enhanced due diligence, counterparty review, transaction risk assessment, fraud prevention support, document review, corporate structure analysis, digital footprint intelligence, source-of-funds assessment, behavioural risk analysis, monitoring and related investigative services.

The services are designed to assist clients in identifying fraud, financial crime, counterparty risk and operational exposure. They do not constitute legal advice, financial advice, investment advice, regulatory advice or a guarantee that fraud, loss, regulatory exposure or other risk will be avoided.

All findings are based on information available at the time of review, information provided by the client, open-source intelligence, proprietary intelligence, third-party data, investigative analysis and professional judgement.

Nothing in Fraud Shield constitutes regulated investment advice, regulated credit activity, insurance mediation, payment services, financial promotion or any regulated activity under the Financial Services and Markets Act 2000.

5. Review-Based Service Model

Fraud Shield™ operates on a review-based model. Reviews are allocated to the client account following purchase of an eligible subscription or review package, and are redeemed against eligible Service Requests, including but not limited to:

enhanced due diligence and Know Your Customer checks;
individual background checks and investigations;
company and corporate structure checks;
counterparty risk assessments;
pre-transaction reviews;
document and instrument reviews;
crypto and digital-asset exposure assessments;
transaction and behavioural risk reviews;
monitoring and early-warning requests;
incident response and escalation support;
recovery and enforcement support*; and
bespoke and complex investigative reviews.

* Recovery and Enforcement Support means intelligence gathering, evidential support and strategic guidance only and does not constitute legal representation, debt collection, asset recovery services or any guarantee of recovery.

Each service type has a defined Review value, reflecting its scope, complexity and the data and intelligence resources it requires. Review values may be expressed per check, per case or per scoping exercise, and differ between services — for example, a standard check may cost a fraction of a Review, while a complex multi-jurisdiction investigation may cost several Reviews. The Review value applicable to each service is displayed in the Client Portal and may also be set out in your pricing documentation, subscription documentation, service schedule or onboarding materials. An indicative schedule of standard Review values appears in the Appendix to these Terms.

Where a client has agreed a bespoke or per-client Review value for a particular service, that agreed value applies in place of the standard value.

IYE may update Review values from time to time to reflect changes in service scope, complexity, data costs, intelligence requirements, third-party costs or operational requirements. Any material change to standard Review values will not affect Service Requests already accepted by IYE unless otherwise agreed.

6. Review Allocation

Reviews are allocated according to the subscription plan or review package purchased by the client. The way Reviews are made available depends on your billing interval:

Annual subscribers receive their full annual Review Allocation up front at the start of each subscription year.
Monthly subscribers accrue a set number of Reviews each month (the plan’s monthly Review limit — for example, the standard Pro plan accrues 5 Reviews per month and the standard Enterprise plan 10 Reviews per month). Unused monthly Reviews carry forward in your balance in accordance with section 8.

Free Reviews. IYE may, at its sole discretion, add Free Reviews to your account as goodwill. Free Reviews are held in a separate pool from your purchased Review Allocation. They are redeemed before any purchased Reviews, do not affect your subscription allocation, are not subject to the 12-month expiry described in section 8, have no cash value, and are not transferable.

Status of Reviews. Reviews (including Free Reviews) are not cash, electronic money, stored value, currency, vouchers or financial instruments. They have no cash redemption value and cannot be exchanged for money. Reviews may only be used to redeem eligible Fraud Shield™ services and are allocated to the client account. They are not transferable to another organisation, user, account or third party — and may not be moved between accounts held with different IYE Contracting Entities — without IYE’s prior written consent.

7. Review Redemption

Reviews are deducted from your balance when a Service Request is submitted and accepted by IYE for processing. Each Service Request reduces your available balance by the Review value of the service requested (see section 5). Where Free Reviews are available, they are used first; purchased Reviews are then used.

A Service Request can only be submitted where your account holds a sufficient available Review balance for that service. IYE may decline, pause or request clarification before accepting a Service Request where:

the request is outside the agreed scope of services;
insufficient information has been provided;
the matter requires legal, regulatory or specialist external input;
the request presents a conflict of interest;
the request may breach applicable law, regulation, sanctions, confidentiality obligations or ethical standards;
the account does not hold sufficient available Reviews;
payment is overdue;
account access has been suspended; or
IYE considers the request unsuitable, unsafe, disproportionate or inappropriate.

Where a Service Request requires more Reviews than originally anticipated due to complexity, volume of information, jurisdictional issues, data access requirements or additional investigative work, IYE will notify the client before proceeding with any additional Review deduction.

Where a Service Request is cancelled or rejected before work has begun, IYE may, at its discretion, reinstate the Reviews deducted for that request to your balance.

8. Unused Reviews, Rollover and Expiry

Unless otherwise stated in the applicable subscription documentation, unused Reviews roll forward while the client maintains an active subscription in good standing. IYE may apply a maximum rollover balance or rollover period where this is stated in the applicable subscription plan or client agreement.

Rolled-over Reviews may only be used while the client maintains an active paid subscription. If a subscription is cancelled, expires, is terminated, or remains unpaid, unused Reviews may be suspended or expire, unless otherwise agreed in writing.

12-month expiry. Purchased Reviews — whether allocated under a subscription or bought as a Top-Up — expire 12 months after your most recent Review allocation or Top-Up, unless your account remains on an active monthly or annual subscription, in which case they continue to roll forward as described above. Free Reviews are not subject to this expiry.

Reviews cannot be refunded, exchanged for cash, transferred or redeemed after account closure unless IYE agrees otherwise in writing.

9. Subscription Plans

IYE may offer monthly, annual or bespoke subscription plans. Each plan may include:

a defined Review Allocation;
access to the Client Portal;
report download access;
monitoring services;
priority support;
account management;
escalation support; and/or
additional services stated in the applicable plan.

Bespoke or “price on application” plans (for example, the Fraud Shield™ Exclusive plan) are priced and scoped individually and confirmed in a separate written proposal or agreement. The features, Review Allocation, pricing and service scope of each plan are displayed on the pricing page, in the Client Portal, or in a separate written proposal or agreement.

IYE may update, amend or withdraw subscription plans from time to time. Any change to an active subscription will be handled in accordance with the applicable agreement, renewal terms or notice provided to the client.

10. Payments

Payments are collected by your Contracting Entity (see section 1) using one of the following methods, as applicable to your account:

GoCardless (Direct Debit and open banking) is the primary payment method. Subscription fees and Top-Ups are collected directly from your nominated bank account by Direct Debit, and one-off Top-Ups may also be collected by open-banking Instant Bank Pay. Each Contracting Entity operates its own separate GoCardless account, and your payments are collected through the GoCardless account belonging to your Contracting Entity.
Wise (manual bank transfer) is used for clients in jurisdictions not covered by GoCardless. Where Wise applies, IYE will issue a payment request, and your subscription or Top-Up is activated once payment has been received and confirmed by IYE.

By purchasing a subscription or Top-Up, you authorise IYE and its payment provider to collect the applicable fees, VAT and any other applicable taxes using the payment method on file. Where recurring payments apply, you authorise recurring Direct Debit collections at the agreed billing interval until the subscription is cancelled, terminated or replaced. Direct Debit collections are made under the applicable Direct Debit scheme rules and, where collected by Bacs Direct Debit, are protected by the Direct Debit Guarantee.

You are responsible for ensuring that your bank account and payment details are accurate, valid and up to date, and that sufficient funds are available for collection. IYE does not store your full bank credentials; bank authorisation is handled securely by GoCardless.

11. GoCardless and Wise Payment Processing

GoCardless and Wise are independent third-party payment providers. Payments made through them may be subject to their own terms, conditions, policies and privacy notices.

IYE is not responsible for any failure, delay, refusal, technical error, payment decline, bank decision, mandate issue or processing issue caused by GoCardless, Wise, your bank or any other third-party payment provider.

Where GoCardless provides mandate authorisation, payment collection or related functionality, that functionality is provided through GoCardless’s systems and may be subject to its availability, configuration and terms. Setting up a subscription by Direct Debit requires you to authorise a mandate through GoCardless’s secure hosted process; IYE never sees or stores your bank login details.

12. VAT and Taxes

Unless expressly stated otherwise, all prices are exclusive of VAT and any applicable taxes. VAT will be charged where applicable at the prevailing rate.

You are responsible for any taxes, duties, withholding taxes, local charges or reporting obligations applicable to your purchase or use of the services. The VAT treatment of your purchase may depend on which Contracting Entity you contract with and where your business is established.

Invoices and receipts are issued by your Contracting Entity, through the Client Portal, or directly by IYE.

13. Failed Payments

If a payment fails, is declined, reversed, disputed, unpaid or otherwise not received when due, IYE may:

suspend access to the Client Portal;
suspend processing of Service Requests;
withhold reports or deliverables;
pause monitoring services;
suspend Review usage;
cancel or downgrade the subscription;
require payment by an alternative method;
recover outstanding sums; and/or
terminate access to Fraud Shield™.

The client remains responsible for all fees due up to the date of cancellation or termination.

14. Cancellation

Unless otherwise stated in a signed agreement, subscriptions may be cancelled by the client through the Client Portal, by written notice to IYE, or by another approved cancellation method made available by IYE.

Cancelling your Direct Debit mandate with your bank or with GoCardless stops future collections but does not, by itself, cancel your subscription or discharge fees already due; to end your subscription you must also notify IYE using one of the methods above.

Cancellation will normally take effect at the end of the current billing period. Cancellation does not automatically entitle the client to a refund for the current billing period, unused time or unused Reviews.

To cancel a subscription, clients must provide 28 days’ written notice to support@iyefraudshield.com.

Where a minimum subscription term applies, the client remains responsible for payment of the full minimum term unless IYE agrees otherwise in writing.

15. Refund Policy

Because Fraud Shield™ provides professional services, investigative capacity, intelligence access, platform access and allocated operational resource, subscription fees and Review purchases are generally non-refundable once purchased.

Refunds will not usually be provided for:

unused Reviews;
failure to use the service;
partial use of a subscription period;
cancellation part-way through a billing period;
delayed client instructions;
failure by the client to provide required information;
client change of mind;
requests outside the service scope; or
dissatisfaction where services have been performed using reasonable skill and care.

IYE may consider refunds at its sole discretion in exceptional circumstances. Nothing in these Terms excludes or limits any rights that cannot lawfully be excluded.

16. Payment Disputes, Indemnity Claims and Chargebacks

If you dispute a payment, raise a Direct Debit indemnity claim under the Direct Debit Guarantee, reverse a transfer, or otherwise challenge a legitimate payment, IYE may immediately suspend access to the Client Portal and pause all services.

You agree to contact IYE first to resolve any billing concern before initiating a payment dispute, indemnity claim or reversal.

Where a dispute, indemnity claim or reversal is raised, IYE may provide GoCardless, Wise, banks or payment networks with relevant evidence, including invoices, service records, portal logs, communications, terms-acceptance records, Service Request records and report-delivery evidence.

If a payment dispute is resolved in IYE’s favour, you remain responsible for any unpaid fees, related administrative or reversal fees, and reasonable recovery costs.

No claim may be brought more than twelve months after the client first became aware, or ought reasonably to have become aware, of the circumstances giving rise to the claim.

17. Service Requests and Client Responsibilities

You are responsible for ensuring that all information submitted to IYE is accurate, complete, lawful and provided with proper authority.

You must not upload, submit or request processing of information that you are not legally entitled to provide.

You must not use Fraud Shield™ for unlawful surveillance, harassment, unauthorised profiling, unlawful data collection, unlawful employment screening, unlawful discrimination, political targeting, personal misuse or any purpose that may breach applicable law.

You must provide all information reasonably required by IYE to perform the requested service. Delays in providing information may delay delivery of services and will not entitle the client to a refund or to reinstatement of redeemed Reviews.

18. Delivery of Reports and Services

IYE will use reasonable endeavours to complete accepted Service Requests within any indicated timeframe. Any delivery timeframe is an estimate unless expressly agreed in writing as binding.

Delivery may be affected by:

complexity of the matter;
quality of client information;
third-party data availability;
jurisdictional issues;
legal or regulatory considerations;
intelligence access limitations;
volume of material;
client response time; or
operational priorities.

Reports may be delivered through the Client Portal, by secure email, or by another secure method approved by IYE.

19. No Guarantee of Outcome

IYE does not guarantee that any review, check, report, monitoring activity or investigation will identify all risks, prevent all fraud, prevent financial loss, result in recovery of funds, produce a particular finding, or satisfy any regulatory body, bank, counterparty, insurer, court, law enforcement agency or other third party.

The client remains responsible for its own commercial, legal, regulatory, onboarding, transaction and risk decisions. IYE’s findings are intended to support decision-making, not replace the client’s own governance, compliance, legal or risk management obligations.

20. Client Portal Access

Clients may be provided with access to a secure Client Portal.

You are responsible for maintaining the confidentiality of login details, passwords and authorised user access. You must notify IYE immediately if you suspect unauthorised access, misuse, compromised credentials or any security issue.

IYE may suspend portal access where it reasonably suspects misuse, unauthorised access, non-payment, breach of these Terms or security risk.

21. Confidentiality

IYE will treat client information, Service Requests, uploaded documents, reports and communications as confidential, subject to any legal, regulatory, law enforcement, professional or contractual obligation requiring disclosure.

The client must also keep IYE reports, intelligence findings, methodologies, pricing, service structures and confidential communications confidential.

Reports must not be disclosed, published, circulated or relied upon by third parties without IYE’s prior written consent, unless required by law or agreed in writing.

22. Data Protection

Each party will comply with applicable data protection laws.

The client is responsible for ensuring it has a lawful basis to provide personal data to IYE.

IYE may process personal data for the purpose of providing fraud intelligence, enhanced due diligence, investigation support, risk assessment, client account management, billing, compliance, legal obligations and service delivery.

The client indemnifies IYE against any claim, investigation, fine or regulatory action arising from the client’s unlawful disclosure of personal data.

Further details may be set out in IYE’s Privacy Policy, Data Processing Agreement, client agreement or service documentation.

23. Intellectual Property

All intellectual property rights in Fraud Shield™, Cobra AI, reports, templates, methodologies, analysis, risk models, service frameworks, portal design, written materials and related materials remain owned by IYE or its licensors.

The client receives a limited, non-exclusive, non-transferable right to use final reports and deliverables for its own internal business, risk management, compliance, governance or transaction assessment purposes.

The client must not copy, resell, reproduce, distribute, reverse engineer, commercially exploit, publish or disclose IYE materials without prior written consent.

The client shall not use any IYE report as evidence in litigation, arbitration, regulatory proceedings or public communications without IYE’s prior written consent.

Reports are provided solely for the client’s internal decision-making purposes. No person may rely upon a report for any purpose without IYE’s prior written consent.

24. Acceptable Use

You must not use Fraud Shield™:

for unlawful purposes;
to breach sanctions, anti-bribery, anti-money laundering, privacy or data protection laws;
to submit false, misleading or unauthorised information;
to investigate individuals or entities without lawful authority;
to overload, disrupt, damage or interfere with the platform;
to attempt unauthorised access;
to resell Reviews or reports;
to misrepresent IYE findings;
to create misleading conclusions from IYE reports; or
in any way that may damage IYE’s reputation, systems, legal position or operational integrity.

25. Suspension and Termination

IYE may suspend or terminate access to the service where:

payment is overdue;
a payment dispute, indemnity claim or reversal is raised;
the client breaches these Terms;
the client misuses the service;
IYE suspects unlawful activity;
the client provides false or misleading information;
continuing to provide services may breach law, regulation or ethical obligations;
a conflict of interest arises;
the client becomes insolvent or ceases trading; or
IYE reasonably considers suspension necessary to protect its business, systems, clients, data, staff, partners or legal position.

IYE may suspend or terminate services immediately where it identifies money laundering, terrorist financing, sanctions concerns, suspicious activity, politically exposed person concerns, fraud indicators or reputational risk.

Suspension or termination does not affect IYE’s right to recover unpaid fees.

26. Limitation of Liability

IYE will provide services using reasonable skill and care.

To the fullest extent permitted by law, IYE will not be liable for:

indirect or consequential loss;
loss of profit;
loss of revenue;
loss of business opportunity;
loss of goodwill;
reputational damage;
regulatory action;
loss caused by client decisions;
loss caused by third-party acts or omissions;
failure of third-party data sources;
payment-processor failures, including issues caused by GoCardless, Wise, your bank or any payment network;
client failure to act on findings; or
fraud, loss or damage not caused directly by IYE’s breach.

Subject to applicable law, IYE’s total aggregate liability arising out of or in connection with Fraud Shield, whether in contract, tort, negligence, breach of statutory duty or otherwise, shall not exceed the total fees paid by the client during the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.

27. Third-Party Services

IYE may use third-party providers, data sources, software systems, payment providers, hosting providers, security tools, intelligence sources and professional partners to deliver the services.

IYE is not responsible for third-party service interruptions, data errors, outages, delays or failures outside its reasonable control.

28. Force Majeure

Neither IYE Global UK Ltd, IYE Global Ltd, nor any associated group company, officer, employee, consultant, investigator, analyst, agent, or authorised representative shall be liable for any failure, delay, interruption, or inability to perform any obligation under these Terms where such failure or delay arises from events, circumstances, or causes beyond our reasonable control.

Such events may include, but are not limited to, acts of God, natural disasters, fire, flood, storm, war, terrorism, civil unrest, industrial action, government action, changes in law or regulation, sanctions, court orders, law enforcement restrictions, failure or interruption of utilities, internet or telecommunications services, cyber incidents, pandemics, epidemics, border restrictions, travel disruption, banking or payment system disruption, third-party platform failure, or any other event outside our reasonable control.

This includes, without limitation, circumstances affecting our ability to conduct investigations, obtain information, access records, liaise with third parties, communicate with law enforcement, regulators, financial institutions, legal representatives, foreign agencies, or other relevant parties, or deliver services within an anticipated timeframe.

Where a force majeure event occurs, we will take reasonable steps to minimise its impact and resume the affected services as soon as reasonably practicable. However, we shall not be responsible for any loss, damage, delay, cost, or expense arising from such circumstances.

29. Changes to These Terms

IYE may update these Terms from time to time. The latest version will be published on the website.

Where changes materially affect active subscriptions, IYE may provide notice by email, Client Portal notice, website notice or other reasonable means.

Continued use of Fraud Shield™ after updated Terms are published constitutes acceptance of the updated Terms.

30. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from or relating to these Terms, the purchase of Reviews, subscriptions, payments, service delivery or use of Fraud Shield™, regardless of which Contracting Entity you contract with.

31. Contact

Questions regarding these Terms, subscriptions, Reviews, payments or service access should be sent to:

IYE Global Ltd 20-22 Wenlock Road London N1 7GU United Kingdom

IYE Global UK Ltd 124 City Road London EC1V 2NX United Kingdom

Email: support@iyefraudshield.com

Appendix — Indicative Review Schedule

The values below are provided for guidance only. The Review value applicable to each service, and the Review Allocation and pricing of each subscription plan, are those shown in the Client Portal and your subscription documentation at the relevant time, which take precedence over this Appendix. Values may be updated in accordance with section 5, and bespoke per-client values may apply.

Standard service Review values

Service	Indicative Review value	Basis
Know Your Customer Due Diligence	0.25	per check
Monitoring & Early Warning Signs	1	per check
Pre-Transaction Protection	1	per check
Crypto & Digital Asset Intelligence	1	per check
Bespoke Case Scoping	1	per scoping
Background Checks & Investigations	2	per check
Incident Response	4	per case
Internal Risk & Fraud Prevention	4	per case
Recovery & Enforcement	5	per case
Bespoke & Complex Investigations	6	per case

Indicative subscription plans

Plan	Monthly price	Annual price	Annual Review Allocation	Monthly accrual
Fraud Shield™ Pro	£10,000	£100,000	60 Reviews	5 Reviews / month
Fraud Shield™ Enterprise	£15,000	£150,000	120 Reviews	10 Reviews / month
Fraud Shield™ Exclusive	Price on application	Price on application	Assigned individually	Assigned individually